Terms of service
TERMS AND CONDITIONS
Welcome to Moerwild. By accessing our website or placing an order, you agree to these Terms and Conditions, subject to your rights under applicable South African law.
Products
We aim to display our products, colours, sizes and designs as accurately as possible. Actual colours may vary depending on your screen and lighting. Please review product descriptions and size guides before purchasing.
Pricing and Promotions
All prices are displayed in South African rand (ZAR), unless stated otherwise. Delivery charges will be shown at checkout.
Promotions, discount codes and bundle offers are subject to their advertised conditions and validity periods.
Orders
Please check your sizes, colours, delivery address and contact information before completing your order. If an item becomes unavailable, we will contact you and arrange an appropriate solution, including a refund where required.
Payments
Available payment methods are displayed at checkout and may include Yoco, Stitch and Stitch Express.
Buy Now, Pay Later options, where available, are subject to the relevant provider’s eligibility requirements and terms.
Moerwild does not offer lay-by. EFT and PayJustNow are not currently advertised as standard payment options.
Shipping and Delivery
Delivery options, charges and estimated delivery times will be displayed at checkout or communicated where appropriate. Please provide an accurate delivery address and contact number.
If your parcel is delayed, lost or damaged, please contact us so that we can investigate.
Returns and Refunds
Returns, exchanges and refunds are handled in accordance with applicable South African law. Please contact moerwild@icloud.com before returning an item.
Nothing in these terms removes any consumer rights that cannot legally be excluded.
Intellectual Property
The Moerwild name, logos, designs, original artwork and website content may not be reproduced or used commercially without permission from the relevant rights holder.
Privacy
Customer information is handled in accordance with applicable privacy legislation, including the Protection of Personal Information Act (POPIA). Please also consult our Privacy Policy.
Website Use
You may not misuse our website, attempt unauthorised access, submit fraudulent orders or use our content unlawfully.
Changes to These Terms
We may update these terms when our business, services or legal requirements change. Updated terms will be published on our website.
Governing Law
These terms are governed by the laws of the Republic of South Africa, subject to applicable consumer rights and legal requirements.
Contact Information
Business: Moerwild
Website: https://moerwild.co.za
Email: moerwild@icloud.com
WhatsApp / Phone: 067 307 7161