Shipping policy

SHIPPING POLICY

At Moerwild, we aim to get your order to you as safely and efficiently as possible.

Order Processing

Orders are processed after the required payment has been completed or authorised. Processing times may vary depending on order volume, product availability and public holidays.

Delivery Options and Costs

Available shipping methods, delivery charges and estimated delivery times will be displayed at checkout where applicable.

Delivery Information

Please ensure that your delivery address, contact number and other shipping details are correct when placing your order.

Additional charges relating to incorrect addresses or requested re-delivery may apply where lawful and disclosed.

Delivery Delays

Delivery estimates are not guaranteed dates unless expressly agreed. Delays may occur due to courier operations, weather, public holidays or other circumstances beyond our reasonable control.

Lost or Damaged Parcels

If your parcel appears to be lost, arrives damaged or has not arrived within the expected timeframe, please contact us so that we can investigate with the courier.

Contact Us

For shipping enquiries, please contact:

Email: moerwild@icloud.com
WhatsApp / Phone: 067 307 7161
Website: https://moerwild.co.za

Your statutory consumer rights remain unaffected by this policy.